About us

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Royal Holiday

What we offer

Royal Holiday brings you the highest service standards for you to enjoy wonderful vacations for many years, because as a member you are able to choose among 180 destinations in 52 countries around the globe. Moreover, we protect your investment by freezing your vacation fee, as long as your membership is active. Thus, you can save lots of money: Paris, Madrid, London, New York, Vail, Orlando, Bahamas, Buenos Aires, Cozumel or magical Cancun… Travel where desire takes you, the world is in your hands!

About us

After more than 30 years of experience in the national and international touristic industry, Royal Holiday has been positioned as one of the best vacation club, with more than 100 thousand members around the world who can choose from club developments, affiliated hotels in all the continents, cruises, and RCI international resort exchanges for their vacation. Along with the vacation club, we have consolidated our Park Royal chain, comprising hotels located in the best 10 Mexican beaches, as well as Puerto Rico and Buenos Aires.

Awards / Acknowledgement

Royal Holiday has received numerous awards, distinctions and recognitions from prestigious organizations, which regulate quality control and guest satisfaction within the hotel industry

2022

Acknowledgment

RoomCheck

Authorized by

Cristal International

Details

Acknowledgment

POSICheck

Authorized by

Cristal International

Details

Acknowledgment

AquaCheck

Authorized by

Cristal International

Details

Acknowledgment

PoolCheck

Authorized by

Cristal International

Details

Acknowledgment

FoodCheck

Authorized by

Cristal International

Details

Acknowledgment

Safe Travels

Authorized by

WTTC

Details

Acknowledgment

Rainforest Alliance Certified

Authorized by

Rainforest Alliance / NEPCorp

Details

Acknowledgment

Travellers’ Choice

Authorized by

Trip Advisor

Details

Award

Gold Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

Award

Hospitality Award

Authorized by

RCI

Details

Award

Excellence in Service

Authorized by

RCI

Details

Acknowledgment

VIP Access

Authorized by

Expedia

Details

Acknowledgment

ESR Badge

Authorized by

CEMEFI

Details

Acknowledgment

Distintivo H

Authorized by

SECTUR

Details

Acknowledgment

Distintivo S

Authorized by

SECTUR

Details

Acknowledgment

COVID Protocols

Authorized by

Local Secretariats

Details

2021

Acknowledgment

ESR Badge

Authorized by

CEMEFI (Mexican Center for Philanthropy)

Details

Acknowledgment

Social Responsibility Badge

Authorized by

CEMEFI (Mexican Center for Philanthropy)

Details

Acknowledgment

Distintivo H

Authorized by

Secretarías de Turismo y de Salud (Tourism and Health Secretariats)

Details

Acknowledgment

Certificate of Excellence

Authorized by

Trip Advisor

Details

Acknowledgment

Cristal International Standards Certification

Authorized by

Cristal International

Details

Acknowledgment

Safe Travels Stamp

Authorized by

World Travels & Tourism Council

Details

Acknowledgment

500 Best Companies in Mexico

Authorized by

Expansión

Details

Acknowledgment

Rainforest Alliance Certified

Authorized by

Rainforest Alliance / Nepcon

Details

Acknowledgment

Sustainability Guarantee Badge

Authorized by

Secretaría de Turismo (Tourism Secretariat)

Details

Acknowledgment

International Code of Conduct Certification

Authorized by

The Code

Details

2020

Acknowledgment

Certificate of Excellence

Authorized by

Trip Advisor

Details

Acknowledgment

Sustainable Tourism Certificate

Authorized by

Rainforest Alliance

Details

Award

Travellers’ Choice

Authorized by

Tripadvisor

Details

Acknowledgment

Safe Travels Stamp

Authorized by

World Travel & Tourism Council

Details

Acknowledgment

ESR Badge

Authorized by

CEMEFI (Mexican Center for Philanthropy)

Details

Acknowledgment

2020 RCI President´s Club

Authorized by

RCI

Details

Acknowledgment

Finalisst in Architecture, Newsletter and Social Media

Authorized by

ARDA

Details

Acknowledgment

500 Best Companies in Mexico

Authorized by

Expansión

Details

Acknowledgment

Cristal International Standards Certification

Authorized by

Cristal International

Details

Award

Gold Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

Award

Hospitality Award

Authorized by

RCI

Details

Award

Excellence in Service

Authorized by

RCI

Details

2019

Award

Golden Palm Tree Award

Authorized by

The Mexican Association of Tourist Developers (AMDETUR).

Details

Award

Gold Crown

Authorized by

RCI

Details

Acknowledgment

Certificate of Excellence

Authorized by

Trip Advisor

Details

Award

Excellence in Service

Authorized by

RCI

Details

Acknowledgment

ESR Badge

Authorized by

CEMEFI (Mexican Center for Philanthropy)

Details

Acknowledgment

RCI Gold Crown

Authorized by

RCI

Details

Acknowledgment

RCI Gold Crown

Authorized by

RCI

Details

Acknowledgment

Distintivo H

Authorized by

Secretarías de Turismo y de Salud (Tourism & Health Secretariats)

Details

Award

Three Diamond Award

Authorized by

American Automobile Association

Details

Acknowledgment

Outstanding Quality

Authorized by

Apple Leisure Group

Details

Award

Quality Assurance Award

Authorized by

Delta Vacations

Details

Award

Silver Crown

Authorized by

RCI

Details

Award

Hospitality Award

Authorized by

RCI

Details

Award

President´s Club Award

Authorized by

RCI

Details

Acknowledgment

Honorary mention

Authorized by

CEMEFI (Mexican Center for Philanthropy)

Details

Acknowledgment

Best Practice in Guest Satisfaction Survey

Authorized by

Review Pro

Details

Acknowledgment

Finalist in three categories

Authorized by

ARDA

Details

Acknowledgment

500 Best Companies in Mexico

Authorized by

Expansión

Details

Acknowledgment

Rainforest Alliance Certified

Authorized by

Rainforest Alliance / Nepcon

Details

Acknowledgment

Sustainability Guarantee Badge

Authorized by

Secretaría de Turismo (Tourism Secretariat)

Details

Acknowledgment

International code of conduct certification

Authorized by

The Code

Details

2018

Award

Palmera de Oro

Authorized by

AMDETUR

Details

2017

Award

Ardy Award

Authorized by

ARDA

Details

Award

Palmera de Oro

Authorized by

AMDETUR

Details

Acknowledgment

Best Corporate Social Responsibility practice

Authorized by

CEMEFI

Details

Acknowledgment

Best Practices Award for Corporate Social Responsibility

Authorized by

Cemefi

Details

2016

Award

H Award

Authorized by

Ministry of Tourism and the Ministry of Health in Mexico

Details

Award

Finalist

Authorized by

Arda

Details

Award

Gold Crown

Authorized by

RCI

Details

Acknowledgment

Socially Responsible Company

Authorized by

ESR

Details

Acknowledgment

Best Hotel Producer

Authorized by

EXPEDIA

Details

Acknowledgment

Best Local Expert Facilities México

Authorized by

EXPEDIA

Details

Acknowledgment

Quality certification for the Call Center

Authorized by

CSASO

Details

2015

Award

500 most important companies in Mexico

Authorized by

Expansion Magazine

Details

Award

Gold Crown

Authorized by

RCI

Details

Award

Gold Crown

Authorized by

RCI

Details

2014

Award

500 most important companies in Mexico

Authorized by

Expansion magazine

Details

Award

Gold Crown

Authorized by

RCI

Details

Award

Gold Crown

Authorized by

RCI

Details

2013

Award

Gold Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

Award

Best Customer Service Strategy

Authorized by

IMT

Details

Award

Best Human Capital Administration

Authorized by

IMT

Details

2012

Award

Finalist

Authorized by

ARDA

Details

Award

Gold Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

2011

Award

Gold Crown

Authorized by

RCI

Details

Acknowledgment

Trip Advisor Distinction

Authorized by

TRIP ADVISOR

Details

2010

Award

Gold Crown

Authorized by

RCI

Details

Award

Silver Crown

Authorized by

RCI

Details

2009

Award

Golden Apple Award

Authorized by

Apple Vacations

Details

Award

Top Hotel

Authorized by

Expedia

Details

Award

Insured Quality Award

Authorized by

MLT Vacations

Details

2008

Award

Gold Crown

Authorized by

RCI

Details

2007

Award

ARDY Award

Authorized by

ARDA

Details

2006

Award

500 best companies in Mexico

Authorized by

Expansion Magazine

Details